Refund & Return Policy
Due to the nature of our business as a luxury sourcing service, all sales are final.
No Returns or Exchanges:
Items are sourced specifically upon customer request.
We do not accept returns or exchanges for change of mind, size issues, or personal preferences.
Damaged or Incorrect Items:
If you receive an item that is damaged during transit or incorrect, you must contact us within 48 hours of delivery.
Clear photos and videos of the package and item are required.
Approved cases may be eligible for a replacement or store credit at our discretion.
Authenticity Guarantee:
All items sold by Muhammad LLC are 100% authentic.
Claims regarding authenticity must be submitted with professional verification.
Refund Eligibility:
Refunds are only issued if the order cannot be fulfilled or if an error occurred on our part.
Approved refunds are processed within 5–10 business days to the original payment method.
No Returns or Exchanges:
Items are sourced specifically upon customer request.
We do not accept returns or exchanges for change of mind, size issues, or personal preferences.
Damaged or Incorrect Items:
If you receive an item that is damaged during transit or incorrect, you must contact us within 48 hours of delivery.
Clear photos and videos of the package and item are required.
Approved cases may be eligible for a replacement or store credit at our discretion.
Authenticity Guarantee:
All items sold by Muhammad LLC are 100% authentic.
Claims regarding authenticity must be submitted with professional verification.
Refund Eligibility:
Refunds are only issued if the order cannot be fulfilled or if an error occurred on our part.
Approved refunds are processed within 5–10 business days to the original payment method.